iGripe - i can’t merge calls or add a call on my iPhone, i sorta can now
August 20th, 2008 | by amarfresh |Another sync, another 2 hours.
My music and apps are working.
I’m jabbering away on my Jawbone when another friend calls. Time to test out 3-way calling…
Guess what? Merge calls does not work.
I found this article.
I let the kind rep know about the issues people were having and how they indicated that it was an ATT issue. Athough conference calling was already added to my account, it wasn’t working. The link above indicates that in some cases the conference calling feature was not activated on all accounts. The rep also indicated to me that to correct some early voicemail issues they needed to remove and re-add the voicemail service to the account. She did the same for my conference calling feature.
All is now well… sort of.
If you are having trouble merging or adding calls on your iPhone call ATT and ask them to remove and re-add the conference calling feature.
Why “sort of”?
If I am talking to someone and I choose to “add call” I am able to call another number. Once the connection is established I can now choose “merge calls”. This failed prior to talking to ATT. Now my iPhone shows a merged call! The problem now is that I can’t hear either party!
wtf.
UPDATE: It works now! Don’t know if it was a “just wait” thing, a result of my overnight sync/backup, or an ATT network problem